Frequently Asked Questions

Product & Sizing

What size should I order?

We totally understand that all of our beautiful customers are different shapes and sizes, and sometimes it is difficult to shop online because you can't try anything on! We have created a general sizing chart to help you decide which size would be best for you. Please view the individual item descriptions, and size guide for further details regarding fabric and fit.

Will the leggings have your signature darts?

YES! Our high-shine bubble yum leggings are designed with rear darts on the waistband to prevent the leggings from rolling down. This unique feature sculpts and supports your natural curves. Our one of a kind signature darts were strategically created to give you shape from every angle. Please view the individual item descriptions for further details  regarding fabric and fit.

Do the items stretch?

YES! Both our leggings and sports bra are designed with breathable 4-way stretch fabric. Please view the individual item descriptions for size recommendations using our size guide.

Are the leggings sweat proof?

The Fabric of our leggings are made with a high-quality blend of nylon and spandex designed to wick away moisture and contour perfectly to your body. Please keep in mind that the amount of sweat varies by the individual, and largely depends on the load of exercise that you are performing. We cannot guarantee that perspiration won’t be visible through the clothing during high intensity workouts.

Are leggings true to size?

YES! Coco Fit leggings run true to size. Our high-shine sports bra and leggings were constructed using nylon and spandex material. We have created a general sizing guide to help you decide which size would be best for you. Please view the individual item descriptions for further details regarding fabric and fit.

What kind of material is the clothing?

Our high-shine sports bra and leggings were constructed using nylon and spandex material. Please view the individual item descriptions for further details regarding fabric and fit.

Is the sports bra padded ?

YES! Our high-shine sports bra is constructed with soft 4-way stretch spandex, and comes equipped with removable padded cups. Please view the individual item descriptions for further details regarding fabric and fit.


Shipping & Order status

How long does an order take to process?

Typically, average shipping takes 4-7 business days. The customer is responsible for paying shipping costs. Please note, Saturday, Sunday or holidays are not included in business days. Due to Covid-19, we are experiencing a slight delay in order processing. Orders may be subject to a delay and require an additional 2 business days to process. We work hard to ensure all orders are delivered within a timely manner. Please keep in mind, the delivery dates are only estimated provided by UPS. On rare occurrences, packages may arrive outside of the estimated time frame shown.

Lost/Stolen Packages

Coco Fit Shop is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, you must contact the United Parcel Service directly at (1-800-742-5877). Any lost, stolen, or damaged packages must be reported as a claim to UPS.

How do I track my package?

Once an order is processed and shipped, an email confirmation will be sent to the customer. If you haven’t received an email, please be sure to check your spam/junk folder. Additionally, all orders are shipped via UPS.

I placed an order, but there hasn’t been any movement in the tracking? 

Most orders leave our shipping warehouses within 48 business hours after the order is fulfilled (excluding Saturdays, Sundays, and holidays). In super rare instances, we may run out of popular items while processing your order. To avoid canceling your order, it will be held until the item is available and your order is fulfilled. If this is the case, you will send you an email notifying you of the delay.

Can I change my Shipping Address?
Please double check and ensure that your shipping address is correct before checking out. Once an order is processed and shipped, the shipping address cannot be changed.
What is Afterpay?
Afterpay is a service that allows us to offer customers the ability to make purchases now and pay for them in four equal payments made every 2 weeks without any interest. 
Do you ship worldwide?
Coco Fit Shop only ships internationally to Canada at this time. All international orders are shipped with delivery duties unpaid (DDU). Customs, duties, and taxes are not included in the item price or shipping cost at checkout. The customer is responsible for all customs, duties, taxes, and fees upon delivery. Unfortunately we are unable to calculate these charges before your order is placed. Please contact your local customs office for assistance with estimating additional costs.

Resistance Band FAQ's

How can I wash my Glute bands?

You can soak your band in warm water with soap. Lay out to dry. It is not recommended to do this too often.

My silkscreen printed logo ripped off on the inside? Is that normal?

Yes. The silkscreen label will wear off with use of the bands.

How many resistances do you offer?

Three. Heavy, Medium, and Light.

Is there a rubber grip interior on the inside?

Yes. There are 2 strips of rubber in the inside to prevent slipping and rolling.

What are your Body Bands used for?

Body bands are so versatile, and useful for different variations of exercises. Body bands add heavier resistance to your workout, replacing the need for dumbbells or barbells. You can check Chanel's Instagram for video examples using her body bands.

What lengths do your bands come in?

The length of our bands do not determine the resistance. We have strategically created 3 variations of lengths for each level of resistance. We recommend for our clients to use each band as they progress through their fitness journey.

Can I return or exchange my items?

All items are final sale and not eligible for returns or exchanges.

Do Coco Fitness team members receive special discounts?

Yes! 10% off.

Where can I sign up for the Coco Fitness program?

Click here.
Have a question about an item you ordered?

Email: cocofitshop@gmail.com